Frequently Asked Questions

A ground-level addition in Fort Lauderdale typically takes 3 to 5 months from permit approval to final inspection, while a second-story addition runs 5 to 8 months. Permitting through Broward County adds 4 to 8 weeks depending on the project's complexity and whether it's in a flood zone, which covers much of our coastal service area. We build realistic schedules into our written scope and update you weekly with photos of actual progress.

We start with a site visit and measurement, then deliver a written, line-item quote within 3 to 5 business days. Once you approve the scope and price, we pull permits, schedule materials, and assign a verified crew with a named project lead. You'll receive a real schedule window, not "we'll show up sometime," plus text notifications when your crew is en route. Every phase is documented with photos and readings of what we actually found.

Yes. We pull all required permits and schedule inspections for every job we undertake in Fort Lauderdale, Wilton Manors, Oakland Park, and throughout Broward County. This includes building permits, electrical permits, and plumbing permits as applicable. The permit costs are listed as a line item in your written quote, not buried in overhead. We do not start work until permits are posted, and we do not ask you to pull permits yourself.

Yes. We regularly build from architect-drawn plans, and we also maintain relationships with several Fort Lauderdale architects if you need design assistance. When plans arrive, we review them for constructability and flag any details that may drive cost surprises, such as custom steel connections or specialty window orders from manufacturers like ES Windows or CWS. We then quote the build exactly as drawn, with no optimistic assumptions.

Yes. Demolition, debris hauling, and site protection are included in our written scope when they're part of the project. In dense neighborhoods like Wilton Manors or Oakland Park, we coordinate dumpster placement with the city and notify adjacent properties per local ordinance. We photograph the site before demolition and after cleanup, so you have a documented record at both ends of the job.

We install impact-rated windows from CWS, ES Windows, ECO Window Systems, and Mr-Glass, all of which meet Florida's High-Velocity Hurricane Zone requirements. For Fort Lauderdale's coastal exposure, we typically specify aluminum or vinyl impact frames with laminated glass. The brand and performance ratings are written into your quote, not decided after the fact. We order directly through Haven's buying network, which keeps pricing honest and delivery predictable.

Impact glass is required by Florida building code for most new installations and replacements in Broward County, including Fort Lauderdale, Pompano Beach, and Hollywood. For historic homes in neighborhoods like Rio Vista, we sometimes work with the historic preservation board to specify impact solutions that meet code while preserving aesthetic requirements. We document the exact product, its Miami-Dade NOA number, and its installation method in your written scope.

You can, but we warranty only the workmanship, not owner-supplied materials. If you have a specific tile, fixture, or appliance you want installed, we review it during the estimate to confirm it's suitable for the application and that we can obtain matching trim pieces or adapters. We then write a "fixture by owner" clause into the scope so there's no confusion about where responsibility lies. Call (754) 254-7676 to discuss your specific materials.

Yes. Every pro working under our name is required to hold the license and insurance the state of Florida requires for their trade. Our Fort Lauderdale branch operates under Grant Rowan's supervision, with local crews who know Broward County's inspection schedules, building officials, and the specific code amendments that apply in coastal versus inland zones. License numbers are available on request and included in your project documentation.

We carry general liability and workers' compensation insurance as required by Florida law for construction operations. We provide certificates of insurance naming you or your lender as additional insured upon request, typically required for condo projects in buildings along Fort Lauderdale Beach or Galt Ocean Mile. We do not start work until insurance documentation is in place if your situation requires it.

The crews working on your Fort Lauderdale project are verified under Haven Standard Clause 3: licensed, insured, and background-checked, with their license numbers documented on your project page. Whether they are W-2 or 1099 depends on the trade and the project scope, but the standard they work to and the documentation they provide is identical. Every crew member is accountable to the written scope and the fixed price you approved.

Yes. We perform emergency board-up, tarping, and structural stabilization after storms, followed by full repair and reconstruction. Our hours are Monday through Sunday, 7:30 AM to 7:30 PM. For true emergencies outside those hours, we coordinate with our network for immediate response and follow with our crew for permanent repairs during operating hours. We document all storm damage with photos for your insurance claim before any work begins.

Stop work immediately and call us at (754) 254-7676. We photograph the affected area, identify the source, and provide a written scope for remediation before proceeding with the original project. In Fort Lauderdale's humid climate, untreated water damage behind walls can escalate quickly. We do not cover it up and continue; we document what we found, explain the options, and wait for your signed approval on the repair scope.

We answer calls during our operating hours of 7:30 AM to 7:30 PM, seven days a week. A live coordinator takes your call, connects you with the appropriate local team member, and schedules a site visit. For active projects, your named project lead is your direct contact. We do not promise response times we cannot guarantee, but we do promise real people, real schedules, and text notifications when we're en route.

Every project carries a written workmanship warranty documented in your project file, with specific coverage periods by trade: typically one year on general carpentry, longer on roofing and structural work, and per-manufacturer on windows and doors from brands like CWS and ES Windows. Haven Standard Clause 1 requires the warranty in writing before work starts, so you know exactly what is covered and for how long. We do not ask you to trust a verbal promise.

You call (754) 254-7676 and we send someone to look at it. We photograph the issue, determine whether it's workmanship, materials, or unrelated damage, and provide a written repair scope if it's ours to fix. Our warranty is not a marketing claim; it's a documented obligation with a clear process. We keep project photos and records for years, so we can reference what we actually built and what conditions existed at the time.

No. We warranty only work we performed under our written scope. If you hire us to repair or correct another contractor's work, we quote that repair as a new project with its own written scope, price, and warranty. We do not provide "warranty coverage" for work we did not do and cannot document. This protects both parties from ambiguous responsibility.

Because we document everything. Haven Standard Clause 4 requires evidence on every job: photos and readings of what we actually found, not what we felt about it. You receive a project folder with before, during, and after documentation, the written scope, the signed change orders (if any), and the warranty. In 19 years, this evidence-first approach is how we've maintained our reputation across Fort Lauderdale, Plantation, Sunrise, and our entire service area.

Written by Grant Rowan, Owner at Rowan Construction Group, serving Fort Lauderdale since 2007.